Shipping Policy
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1. Introduction
Thank you for visiting BrandExplora. This Shipping Policy outlines the procedures and guidelines for the delivery of our digital products and services, including but not limited to website development, website designing, social media management and marketing, digital marketing, and mobile application development.
2. Digital Delivery
2.1. Delivery Method All our services and deliverables are provided digitally. Upon successful completion of the project, the final product will be delivered via email or through a secure online platform.
2.2. Delivery Timeframe The delivery timeframe for each service will be agreed upon during the project initiation phase. Typical delivery times vary based on the scope and complexity of the project. Estimated delivery times will be communicated to the client before the commencement of the project.
3. Confirmation of Delivery
3.1. Notification Once the deliverables are ready, you will receive a notification via email, including all necessary details and instructions for accessing your product or service.
3.2. Approval You will have the opportunity to review and approve the final deliverables. If any adjustments are required, you may request revisions according to the terms outlined in our service agreement.
4. Technical Support
4.1. Post-Delivery Support We provide technical support for a specified period after the delivery of our digital products and services. The duration and terms of post-delivery support will be detailed in your service agreement.
4.2. Contact Information For any issues related to delivery or technical support, please contact us at:
- Email: info@brandexplora.com
- Phone: +91-9988786656 / +91-6230789524
5. Cancellation and Refunds
5.1. Cancellation Policy Our cancellation policy is outlined separately and can be accessed here. Please review the cancellation policy for detailed information on how to cancel your order and the conditions applicable.
5.2. Refund Policy Refunds will be processed according to our refund policy. Approved refunds will be issued through the original payment method within 14 days of approval.
6. Changes to This Shipping Policy
We reserve the right to update or change our Shipping Policy at any time. Any changes will be posted on this page, and you are encouraged to review this policy periodically.
7. Contact Us
If you have any questions about our Shipping Policy, please contact us:
- Email: info@brandexplora.com
- Phone: +91-9988786656 / +91-6230789524